Shipping Policy

Thank you for choosing Lastwave! We strive to provide a seamless and enjoyable shopping experience for our customers. This Shipping Policy outlines important information regarding the shipment of your orders, including shipping methods, delivery times, and related details. Please read this policy carefully before placing your order.

1. Order Processing:
   • Once you place an order, our team will carefully review and process it within 1-2 business days.
   • Please ensure that you provide accurate and complete shipping information to avoid any delays or delivery issues.
2. Shipping Methods and Delivery Times:
   • We partner with reliable shipping carriers to ensure prompt and secure delivery of your purchases.
   • The available shipping methods and estimated delivery times will be displayed during the checkout process based on your location.
   • Delivery times may vary depending on factors such as product availability, order volume, and shipping destination.
   • Please note that the estimated delivery times are provided by the shipping carriers and are approximate. We cannot guarantee delivery on specific dates.
3. Shipping Destinations:
   • We currently offer shipping to select locations. During the checkout process, please ensure that your country or region is included in the available options.
   • If you have any questions regarding shipping to a particular location, please contact our customer support team for assistance.
4. Shipping Fees:
   • Shipping fees are calculated based on factors such as the weight of the package, shipping method chosen, and the destination.
   • The applicable shipping fees will be displayed during the checkout process before you complete your order.
5. Order Tracking:
   • Once your order is shipped, we will provide you with a tracking number and instructions on how to track your package.
   • You can use the tracking number to monitor the progress of your shipment on the shipping carrier’s website or through our order tracking page.
6. Customs and Duties:
   • For international orders, please be aware that customs fees, taxes, and duties may be applied by the destination country’s customs authority.
   • Any additional charges related to customs clearance are the responsibility of the recipient. Please familiarize yourself with your country’s customs policies and regulations.
7. Order Modifications and Address Changes:
   • If you need to modify your order or change the shipping address after it has been placed, please contact our customer support team as soon as possible.
   • We will do our best to accommodate your request, but please note that once an order is shipped, modifications may not be possible.
8. Shipment Issues and Lost Packages:
   • In the rare event that your package is lost, delayed, or damaged during transit, please reach out to our customer support team.
   • We will work closely with the shipping carrier to investigate and resolve the issue promptly.

If you have any further questions or concerns about our Shipping Policy, please don’t hesitate to contact our customer support team. We are here to assist you and ensure that your shopping experience with Lastwave is enjoyable from start to finish.